What our customers say about us

Here's what people are saying about .

 
 
Google Reviews for:
 
Ottawa Foot Balance
 
Canada, 1292 Wellington St W, Ottawa, ON
 
 
 
Sue Melo
4 months ago
Thank you Randy for the 2 pairs of custom fit orthotics! The full shoe pair, which I have been wearing in both my walking and golf shoes, fit perfectly. My golf shoes used to cause me such pain at my baby toes, but not anymore ? ...More
Cecilia Di Felice
4 months ago
I have had problems with my knees and shins for years now. After doing some research, and chatting with my doctor, I went to Randy to have my feet assessed. Wow, what a thorough examination. I now have two pairs of custom insoles and ...More
Andrew Thomas
5 months ago
Randy just finished hand-crafting the BEST pair of orthotics I have ever owned. As an orthotic customer for over 25 years, I wish I had discovered him sooner. Randy is an extremely knowledgeable and experienced foot care professional and a ...More
André Juneau
6 months ago
Randy's orthotic work was very client-friendly and very creative. He paid a lot more attention to my specific needs than other clinics. I look forward to wearing my new orthotics (two pairs) and to try the tricks he taught me.
D War
2 months ago
I was skeptical but this guy's custom orthotics work has changed my life and eliminated 95% of my back pain I had while working (i work standing). I visited him at the old location in Ottawa south but it looks like they've moved to a more central location. Keep up the good work!
Laurinda Cheng
8 months ago
My experience with Randy was great. I had really sore feet just from walking around town. The orthotics Randy made me have been amazing. He took the time to explain what may be causing the soreness and made me two pairs of orthotics that I ...More
Monty Woodyard
8 months ago
Randy is the best foot care specialist in town. Randy has been caring for my feet for years, and I walk taller with more comfort because of his excellent orthotics. My first wife introduced me to Randy's services almost 20 years ago, when ...More
Martine Mitton
9 months ago
I have had issues with my feet and lower back for many years and have tried various quick solution orthotics from digital means and really, they were not effective at all or if so, for a very short period of time. I have been blessed with ...More
Ross L.B. Laugher
a month ago
Randy made the best orthotics I have ever owned.
Stephane Tasse
12 months ago
My experience with Ottawa Foot Balance has been overwhelmingly positive. Randy is committed to his product and his clients, and I feel comfortable returning at any moment if there is any trouble with the orthopedic insoles he designed and ...More
 
Lydia Chandrasekaran
9 months ago
Randy is such a wonderful person. Firstly, my chronic pain has completely disappeared thanks to his custom orthotics, and secondly because he is deliciously eccentric. If you think you need orthotics, you NEED to see Randy.
Peter Atkinson
a year ago
The commitment to getting a solution to pain and discomfort makes this place exceptional. ...More
Adam Jacobs
11 months ago
I have uneven hips/legs so I needed a simple heel lift to even out the difference. Called everywhere in Ottawa and they tried to sell me $500 orthotics. At Ottawa Foot Balance I got 3 full length shoe lifts for each one of my shoes for less ...More
Doris Haddad
a year ago
Randy Myles, Owner of Ottawa Foot Balance, is the #1 specialist in orthotics in Ottawa!
I used to have orthotics made at his competitor's, however I switched to Randy ...
More
justin bejjani
a year ago
I am a student and I do alot of walking. Randy has crafted my miracle orthodics. His craftmanship is too perfection!
I am very happy as well that he is in the Westboro neighborhood . Very convenient. Thanks Randy for making my feet happy!
Justin
Hilary Williamson
a year ago
It was a pleasure to deal with Mr. Myles - he's quite a character and he knows his stuff. The custom orthotics he made for me were immediately comfortable for casual use, but needed adjustments for long hikes. He made changes twice to get them right, with no extra charge, and offered to continue to do more at any time if needed.
Ad B
7 months ago
great so far - noticeable benefits standing/walking, and handmade nature of the orthotics seems to be a big plus.
Robert Berman
a year ago
Foot Balance is one of Ottawa’s great secrets. Randy, the owner and orthodics craftsman, takes immense pride in his hand made products. Expect your feet to feel better than you ever imagined, as Randy takes the time to ensure each product ...More
Issachar Israelite
2 years ago
I have worked for Randy several times and I have no idea what this Brent Miller is trying to say on his bad review. All Clients know that they use the debit machine and Randy does not play with cash . Small amount yes he does for additional ...More
Claire BL
a year ago
As a medical student, I recognize great patient care when I see it. Randy addressed all of my concerns with patience and expertise, and I am very happy with his handcrafted orthotics. Thank you for your outstanding work!
 
Luc Savard
2 years ago
I'm very happy with the pairs of orthotics Randy made for me. He is really nice and very knowledgeable. At first I wasn't quite sure what to expect because Randy seems a bit strange at first. He is very much into spirituality and is ...More
Ted Lupinski
2 years ago
I had been after my husband for many years to get orthotics. He walks a lot and suffered from back pain. So when I needed a new pair of orthotics, my husband finally agreed to come with me. The gait analysis done by Randy really impressed ...More
Shashwat Bhavsar
2 years ago
I was looking for a person who could really take the time to assess my feet, mould casts properly by hand, and most importantly make an orthotic that is durable. I've been sick of always replacing those cheap orthotics created from a ...More
Kali Cat
4 years ago
Randy did a fantastic Thai walk-on massage. I have tried many types of massage over the last 10 years, but this was the first one that was powerful enough that I had definite lasting results. Randy has a great way about him - concerned with ...More
N GI
3 years ago
My legs and my back used to hurt so bad. I went to Ottawa Foot Balance to get orthotics. Randy is a friendly and casual guy who pays attention to what his clients need. He made two pairs of custom orthotics for me and they are very good. I ...More
T Cowl
2 years ago
I've had chronic knee and back problems for years and tried other orthodics before with little success. I was happy to hear about Ottawa Foot Balance, which took the time to work with me and provide me with custom orthodics that finally ...More
Brent Miller
3 years ago
I wish there was an option lower than 'poor-fair', because I would select that. This place is definitely more 'poor' than 'fair', and I am now $600 poorer after visiting Randy. I purchased two pairs of foot orthotics from him, and both of ...More
p richichi
2 years ago
I've been dealing with Randy for the last 5-7 years. He made me new orthotics two weeks ago which are as comfortable as the last 6 pairs he's made me. He is a most interesting and pleasant person to deal with. He takes great pride in giving ...More
J Provencher
3 years ago
I found Randy very helpful. I had to have my right orthotic adjusted after he made it and it was no problem getting it done, and he didn't even charge. He is always very friendly when I visit and he really does want to help people feel better.
jonathan tigner
2 years ago
Today I had a very enjoyable, and I believe effective, walk-on massage.
 
A Google User
A Google User
4 years ago
I was recommended to Randy after I was complaining about an enormous pain I had in my lower back. I could barely even walk! I never had a walk-on massage before, but I was willing to give it a try. And I am SO HAPPY I did!! The pain was ...More
A Google User
A Google User
4 years ago
My family first went to Ottawa Foot Balance in 2007 and have returned every couple of years to have new orthotics made. Previously we had been to a podiatrist downtown with an alphabet soup of degrees after her name but had always felt ...More
A Google User
A Google User
4 years ago
Randy is top notch. He is great at what he does and goes out of his way to help the customer.
I had to get a couple of orthodics made, so I set up an appointment and had them ...
More
A Google User
A Google User
4 years ago
Randy at Ottawa Foot Balance provides a really great personalized service for orthotics and for walk on massages because he wants to focus on each client. You have to make an appointment so that you can get that extraordinary treatment. ...More
A Google User
A Google User
4 years ago
I went to go see Randy 2 weeks ago about some soar neck and shoulders I had. He used some pretty awesome techniques to get me back into shape. It was an intense massage and worth every penny! I felt soooo good afterwards. Thank U Randy!!!